FSI Case Studies are a library of resource content for retail banking as well as those serving in the financial sector. Feel free to utilize, download, and quote. We kindly ask that you provide credit, link back to the individual study, or share on your social channels.
When Tennessee Valley Federal Credit Union (TVFCU) set out to open a branch inside the Volkswagen Chattanooga assembly plant, they knew it would take more than a standard build-out. They needed a partner who could navigate strict industrial regulations, tight security, and an incredibly compressed timeline—without compromising on service or design. With Financial Supermarkets, Inc. (FSI) leading the charge, the vision became reality in just two months, transforming a challenging location into a fully functional 635 sq. ft. branch that now serves over 4,500 employees and contractors. [READ MORE]
CASE STUDY: The Role of Physical Bank Branches in a Digital-First World
Question: Can a retail banking strategy that blends both digital and physical platforms deliver the ROI banks and credit unions seek in a hyper competitive environment?
The answer is yes. In-store, storefronts on campus, and workplace branches are not relics of a bygone era, they are key components of a customer-centric, trust-first banking strategy that consumers are showing they have an appetite for. [READ MORE]
For more insight on the case studies listed above or to schedule a call with our team, contact us.
PRESS RELEASES
September 2025
IN THE NEWS: CUSO MAGAZINE: The Role of Physical Branches In A Digital-First World published September 4, 2025
August 2025
PRESS RELEASE: FSI Promotes Sabrina McMullan
July 2025
PRESS RELEASE: Restoring Access, Rebuilding Trust: FSI Helps American Savings Bank Return to Lahaina After Devastating Wildfire
February 2025
PRESS RELEASE: Paul Named President of Financial Supermarkets, Inc.; Bell to Retire as CEO October 31st.