The following links are Adobe PDF Presentation Slides provided by each presenter during FSI’s 2024 conference. Feel free to reach out to Tina Coleman with additional requests at tcoleman@supermarketbank.com.
Wednesday, May 1
Kevin Paul Scott – ROI: Return on Inspiration
Weekly Thoughts on Business, Life, and Leadership – A blog by Kevin Paul Scott – Subscribe here.
Thursday, May 2
Matthew Largent – Reveille: A Wake Up Call for Leaders in Retail Branching
A Servant Leaders Guide: Leading High Performance Teams in Banking – notes
Track 1 Morning Breakout Session – Immersive Leadership
Tamara Scott – Branching into Tomorrow: The Customer-First Journey
Matt Beaulieu – Design a Sales and Service Culture that Builds Loyalty
John Merritt – Optimizing the Branch Experience
Track 2 Morning Session – Developing High-Performing Teams
Mary Woodard – How Networking and Volunteering Impact Your Bottom Line and Improve Employee Engagement
Rebecca Hannah – The Future of Self-Service
Track 1 Afternoon Breakout Session – Immersive Leadership
Steve Reider – The Role of the Branch in a Multi-Channel World
Track 2 Afternoon Session – Developing High-Performing Teams
Christy Cooley – Beyond Transactions
Mary Kay VanGorp – Practical Strategies for Building Powerful Teams
Friday, May 3
Richard Sellwood – Supporting and Retaining Today’s Employees
Andrew Davis – The Loyalty Loop: How Small Things Add Up to Big Business