Category: Leadership Development
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Succession Planning: Navigating Identity
It is said that succession planning can be one of the most stressful and laborious processes a bank or credit union faces. In today’s society, discussions about identity politics seem inescapable. Everywhere you turn, people are declaring their affiliations: “I’m this, and you’re that,” or “I’m a Democrat; you’re a Republican,” or even, “I’m an…
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Boosting Employee Engagement
Employee retention is more than just a sentiment. It is a critical factor that can determine the success of any organization. High turnover rates can be incredibly costly, disrupt team dynamics, and hinder overall productivity and goal attainment. To address these challenges effectively, winning companies focus on boosting employee engagement. This one move plays a…
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Top 5 Things A Boss Won’t Share with You (But You Should Know)
In the dynamic environment of the workplace, there are often unspoken rules and insights that remain behind closed doors. Your boss may have valid reasons for withholding certain information, and that is okay. However, being aware of these crucial aspects can empower you to navigate your career more effectively. Here are the top five things…
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Leaders Need to Recharge
Leadership is both rewarding and exhausting at times. Supervising a team of individuals, delivering stellar service to customers and members, planning for the future, and keeping yourself in touch with the trends and developments impacting your business can be challenging. Even the greatest leaders need to take time for themselves periodically. Leaders need to recharge…
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The Leadership Skill of Questioning
As a leader, questions are a great tool for learning and innovating. A well-placed question can shed light on opportunities to improve.
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Top 5 Best Blogs for Financial Institutions
The following blog hubs are our picks for the Top 5 Best Blogs for Financial Institutions.
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Keys to A New Financial Landscape Emerge – Client Experience
Technology has made our lives both easier to manage and more frustrating. Smart devices, apps-on-the-go, and access to information in the palm of your hand have become the standard. Twenty years ago, however, these resources didn’t exist. Financial institutions are trying to maintain a healthy client experience by balancing technology and human capital. This…
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Lack of the Profitable Relationship
In banking, like any business, the relationship with your client is everything. Their business and expanded loyalty is a much sought after commodity. Many financial institutions struggle to adopt the latest technology and integrate it seamlessly into the client experience. Carefully adopting the digital tools that matter to your clients is the first step. Secondly,…
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Budgeting in Times of Inflation
With record grocery prices, increases in rent, soaring fuel costs, Americans are finding it hard to stretch their paycheck and stick to a budget. The solution is often tightening the budget to make your income stick around longer. Yes, budgeting is a challenge – but not an impossible one. Here are four tips for budgeting…
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Post-Pandemic Lessons for Retail Delivery of Financial Services
Consider these five post-pandemic lessons for retail delivery of financial services.