Tag: Physical Branches
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Strengthening Trust and Community Through Branch Presence
In the evolving financial landscape along with increasing digital banking resources available, physical branches remain powerful symbols of a bank or credit union’s dedication to the community. Physical branches are still critical to strengthening trust and community. A recent report by Q2 Holdings revealed that 61% of credit unions plan to expand branch networks in…
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Branch Design for the Modern Customer: A Transformational Shift
The design of financial institution branches has become a pivotal part of enhancing the customer experience. With the rise of digital banking, customers are more self-sufficient and demand convenience and speed. However, physical bank branches still play a crucial role, especially for those who seek personalized, face-to-face services for more complex financial needs. The result…